Shipping information

Everything you need to know about getting your order to you.

Yes — we offer free worldwide shipping on all orders. No minimum spend, no hidden fees.

We process all orders within 1–2 business days. Estimated delivery times once dispatched:

  • UK: 3–5 business days
  • Europe: 5–8 business days
  • USA & Canada: 7–11 business days
  • Rest of world: 7–11 business days

Free worldwide on all orders.

Your tracking link will be emailed to you once your order has been dispatched. If it's not in your inbox, check your spam folder or email hello@allaebrand.com and we'll help straight away.

If your order hasn't been dispatched yet we'll do our best to update it. Email hello@allaebrand.com as soon as possible with your order number.

International orders may be subject to customs duties or import taxes depending on your country. These charges are the responsibility of the customer and are outside our control.

During sale periods and new launches, processing times may be slightly longer. We'll always keep you updated.

If your order hasn't arrived within the estimated timeframe, email hello@allaebrand.com with your order number and we'll look into it straight away.

Email hello@allaebrand.com anytime — we aim to reply within 24–48 hours.